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Kit2Craft Privacy Notice (revised July 2019)

Our contact details

 

Name: Jane Mawer t/a Kit2Craft
Address: 8 Mottershead Court, Chester CH1 2FA
Phone Number:  07876 203877
E-mail: infoatkit2craftdotcom

What type of information we have

 

We currently collect and process the following information:

 

  • Personal identifiers, contacts and characteristics (for example, name and contact details); First and last name; Company (where applicable); Phone; Email address; Billing address; Shipping address (if different to billing address)

Cookies

 A cookie is an element of data that a website can send to your browser which may then store it on your system. If you wish, you can usually adjust your browser so that your computer does not accept cookies.
Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.
Specifically we use a tool called google analytics, the cookies used by google analytics are called
_utma

_utmb

_utmc

_utmz

 

Overall, these cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Refusing google analytics cookies will not negatively impact your experience on the site

 

If you want to control how your browser uses cookies see instructions below for specific browsers…
Mozilla Firefox
Click the “firefox” button top left or choose “tools” from the top menu
Now choose “options” and select the privacy tab
Update the settings here to your desired level

 

Internet Explorer
Choose tools if using version 8 or lower or choose the cog icon if using version 9 or newer
Now choose “internet options” then select the “privacy” tab
Move the slider up or down to increase or decrease the level of privacy desired and click “apply”
Google Chrome
Click on the spanner icon (top right) and choose “settings”
Click “under the hood” from the left hand menu
Under cookies choose the appropriate option

 

Safari
Click the cog icon (top right) and choose preferences
Select the privacy tab and choose the appropriate options
If your browser is not listed the please see the help menus in your browser or visit the website of the browser publisher.

 

How we get the information and why we have it

 

Most of the personal information we process is provided to us directly by you for the following reason:

 

  • To process and deliver goods to you as ordered by you through the Kit2Craft website.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:  

 

  • (i)  Your consent.

You are able to remove your consent at any time. You can do this by contacting Jane Mawer by email: infoatkit2craftdotcom  (infoatkit2craftdotcom)   by phone: 07876 203877 or by post to: 8 Mottershead Court, Chester CH2 1FA

 

  • (ii)  We have a contractual obligation.

We require your personal information in order to fulfil our contract with you to supply and deliver the goods you have ordered from us in return for payment from you.

What we do with the information we have

We use the information that you have given us in order to process your order.
We share this information with PayPal, a third-party payment processor to complete your payment of the order.

 

How we store your information

 

Your information is securely stored electronically on our website customer order database and on Kit2Craft’s PayPal (the “third party”) account during the processing of your order.
We keep your first and last name; company (where applicable); phone number; email address; billing address and shipping address (if different to billing address) for 45 days from the date of your order to facilitate customer refunds or exchange.  If you have opted in to receive marketing, your details will not be deleted after  the 45 days.
We dispose of your information by deleting your data from our website customer order database.  Please refer to our third party payment processor, PayPal, for details of their Privacy Policy regarding your personal data that they obtain during the payment check out process.
Please note that Kit2Craft does NOT have access to customer payment cards or bank details either on its website or on Kit2Craft’s third party Paypal account.

 

Your data protection rights

 

Under data protection law, you have rights including:

 

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by email:  infoatkit2craftdotcom  (infoatkit2craftdotcom)  ; by phone: 07876 203877 or by post at 8 Mottershead Court, Chester CH2 1FA  if you wish to make a request.

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113